Mark Bradley speaking at the Welsh Assembly's SME Business Briefing in Cardiff on 17th November 2008



Mark Bradley is one of the UK's most insightful and entertaining business speakers. Regularly receiving top marks on feedback forms and lots of repeat business, he brings the UK customer experience to life with engaging anecdotes and compelling argument.

"Virtually everyone gave you top marks. Delegates commented on your witty delivery, excellent time-keeping and hard-edged informative content. You cannot say better than that!"

"From my perspective, of the 300 conferences I have organised, you are probably the best chairman we have ever had."

"Inspirational speaker. Saved the day!"

Recent Engagements

Mark's recent 'public speaking' customers include:

  • The Association of Charity Shops
  • Bracknell Town Centre Partnership
  • Circle 33 Housing
  • Help for Hospices
  • Kirklees Neighbourhood Housing
  • Southend University
  • NS & I (National Savings & Investments)
  • PMI Healthcare
  • South West Tourism
  • North West Development Agency
  • Hull University
  • Skillsmart Retail (The Sector Skills Council for Retail)
  • The British Council of Shopping Centres
  • King Sturge
  • Land Securities
  • Infoline Conferences
  • Marcus Evans Conferences
  • White Paper Conferences
  • The Call Centre Management Association
  • Wiltshire Farm Foods
  • DHL
  • Argos
  • IMI Call Centre Conference, Istanbul
  • Royal Bank of Scotland
  • Lloyds Banking Group (HBOS)
  • Punch Taverns
  • Unum Provident
  • Cardiff City Council
  • The Welsh Assembly
  • Charter UK
  • Football Association of Ireland
  • Huddersfield Town AFC
  • Ipswich Town FC

Book Mark Bradley

If you would like Mark to speak at your event, please get in touch.


Inconvenience Stores Book

Inconvenience Stores is a unique service travelogue, exposing the best and (mostly) the worst of UK customer service.

Retails of the Unexpected Book

Retails of the Unexpected continues his unique service travelogue with a collection of essays, articles and real customer experiences.

The Song of the Soul Book

The Song of the Soul Mark Bradley and Rich Cundill's official biography of Martin Stephenson, the North East's most famous musical troubadour.

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